Migration Guide
Complete migration guide -- move your members, billing, and data with zero disruption. Most migrations go live within 48 hours of us receiving your export. Concierge migration is $990, waived on annual plans.
GymMaster leads with built-in 24/7 bluetooth door access, and it does that job well. Many gyms choose it for exactly that reason. But as gyms grow past their starting member count, or want more than access control and basic reporting, a few limitations start to show.
GymMaster's published plans are capped by member count: Foundation at A$119/month covers up to 100 members, Advanced at A$179/month covers up to 400, and Professional at A$289/month covers up to 1,300. Once you cross a cap, you are pushed to the next tier or into a custom Enterprise quote. Growth becomes a pricing conversation instead of a feature you already have access to.
GymMaster's core pitch is 24/7 bluetooth door access, with the hardware sold separately. What it doesn't advertise is AI-driven retention, built-in marketing automation, or equipment tracking. Gyms that want to move past reactive member management into AI-assisted growth typically need to bolt on separate tools.
GymMaster bills SMS per message sent. As your membership grows and you lean more on text reminders and campaigns, that becomes a variable cost stacked on top of the plan fee, rather than a bundled allowance.
Switching from GymMaster to VERVE Pulse keeps the door-access convenience you're used to (via Pulse's Kisi integration) while adding the growth tooling GymMaster doesn't advertise.
Churn prediction and an AI business coach are included from Core, with more automation unlocking on Grow and Pro. No separate AI subscription to add on top.
Log every machine, automate maintenance schedules, track warranties, monitor usage patterns, and forecast replacements. Built in, not a third-party add-on.
Every Pulse plan includes a set number of active members (300 on Core, 600 on Grow, 1,200 on Pro), and extra capacity adds automatically at $49/month per additional 100 members. You never hit a wall that forces an unplanned upgrade.
Message members directly from the app, and run email and SMS marketing campaigns without per-message billing shocks or a separate marketing tool.
Pulse integrates with Kisi for door access control, so you can keep secure, app-based entry as part of the same platform that runs your billing, marketing, and reporting.
GymMaster's Report & Till exports give you a clean starting point. Most migrations go live within 48 hours of us receiving your export.
Log in to GymMaster and go to Report & Till. Run a Standard Report and export your full member list as a CSV. Pull a per-member account history CSV and any custom reports you want to keep for your records.
Create your free account at vervepulse.io. The 30-day trial gives you full access to every feature, including AI churn prediction and equipment tracking that GymMaster does not advertise. Your dedicated onboarding specialist contacts you within 24 hours to plan the migration.
Upload your GymMaster CSV exports into VERVE Pulse. The import tool automatically maps member fields including names, contact details, membership types, and billing information. Your onboarding specialist verifies accuracy against your export.
Build your class schedule in Pulse. Add class types, assign instructors, set times and capacity. Set up recurring patterns and Pulse generates the full calendar.
Connect Stripe, Square, or your preferred payment processor. Create membership plans with pricing and billing frequencies, without a hard member cap. If you use door access control, set up the Kisi integration to keep secure entry running.
Run Pulse alongside GymMaster during your 30-day trial. Process check-ins, book classes, and test billing through Pulse. Confirm door access and the member portal work smoothly before you commit.
Switch to VERVE Pulse as your primary platform. Send member notifications about the new app and any changes to check-in. Cancel your GymMaster subscription.
Here is what moves from GymMaster to VERVE Pulse and what needs fresh setup.
| Data Type | Transfer Status | Notes |
|---|---|---|
| Member profiles | Full transfer | Via CSV export from Report & Till |
| Membership types | Full transfer | Plan names, pricing, billing frequency |
| Billing history | Partial | Export per-member account history CSV for records; new billing starts in Pulse |
| Class schedules | Manual setup | Recreated in Pulse; typically under 1 hour |
| Marketing lists | Full transfer | Via CSV export into Pulse marketing tools |
| Historical reports | Export and save | Download Standard Reports and custom reports before cancelling |
| Door access config | New setup | Configured fresh via Pulse's Kisi integration |
| Staff accounts | New setup | Create staff profiles with permissions in Pulse |
GymMaster's structured CSV exports make for a fast, predictable migration.
This timeline assumes a single-location gym. Multi-location operations may need extra time.
No. Core member data transfers via CSV import. GymMaster's Report & Till section exports a Standard Report, a per-member account history CSV, and custom reports. Export everything you want to keep before cancelling, as historical reports stay in GymMaster.
Yes. The 30-day free trial lets you run both platforms side by side while your team gets comfortable with Pulse.
Most migrations go live within 48 hours of us receiving your data export, with zero downtime for your members.
Yes. VERVE Pulse offers a $990 concierge migration service, waived if you bill annually, and free with a qualifying VERVE Fitness gym fit-out. A dedicated onboarding specialist handles the entire process.
GymMaster's entry price is lower. Foundation starts around A$119/month for up to 100 members. But GymMaster's plans are capped at 100, 400, and 1,300 members, so growing gyms are pushed into a higher tier or a custom Enterprise quote. VERVE Pulse starts at $199/month +GST with 300 active members included, AI automation from Core, and no advertised equipment tracking or marketing suite to source elsewhere.
Start your free 30-day trial and our team will help you migrate everything. No risk, no lock-in, no disruption.
Also see: Switch from Mindbody | Switch from Glofox | Switch from Gymdesk | Switch from Hapana | Switch from fitbox | Switch from Zen Planner | Switch from PushPress | Switch from WellnessLiving