Migration Guide
How to Switch from Glofox to VERVE Pulse
Complete migration guide -- move your members, billing, and data with zero disruption. Concierge migration is A$990, waived on annual plans.
Why Gym Owners Switch from Glofox
Glofox (now part of ABC Fitness) built a strong reputation in the boutique fitness space. But as gym owners scale or need deeper operational tools, several limitations become apparent. Here are the most common reasons facility owners look beyond Glofox.
Boutique-first focus limits traditional gym features
Glofox was designed primarily for boutique studios, yoga spaces, and group fitness concepts. Gym owners who run full-service facilities with weight rooms, open gym access, and diverse programming often find that the platform's scheduling and membership structures are oriented toward class-based businesses rather than traditional gym operations.
No equipment tracking or asset management
For gyms with significant equipment investments, Glofox offers no way to track assets, schedule preventive maintenance, monitor warranty dates, or plan replacement cycles. This forces gym owners into separate spreadsheets or third-party tools, creating disconnected operational workflows.
Opaque pricing structure
Glofox does not publish pricing on its website, requiring gym owners to go through a sales process to learn what the platform costs. This lack of transparency makes it difficult to compare options and budget effectively. Many gym owners report that final pricing is higher than initially expected after add-ons and per-feature charges are factored in.
Limited AI and predictive analytics
While Glofox offers solid core features for class scheduling and member management, it lacks modern AI capabilities like churn prediction, automated content generation, dynamic pricing recommendations, and intelligent business coaching. Gym owners who want data-driven decision-making need supplementary tools.
Reporting gaps for data-driven owners
Glofox's reporting covers the basics, but gym owners who want deep revenue forecasting, member behaviour analytics, equipment utilisation data, and automated financial projections often find the reporting insufficient for strategic planning.
What You Gain with VERVE Pulse
Moving from Glofox to VERVE Pulse means gaining tools and capabilities that were not previously available to you, especially around AI automation and equipment management.
Transparent pricing from day one
VERVE Pulse publishes all pricing openly. Plans start at A$166/month +GST (billed annually) with no per-member fees, no hidden charges, and no lock-in contracts. You know exactly what you are paying before you sign up -- no sales calls required to get a quote.
15+ AI-powered automation tools
Churn prediction flags at-risk members before they cancel. An AI business coach provides data-backed recommendations. Content generation automates your marketing. Revenue forecasting and dynamic pricing recommendations help you optimise income with far less manual analysis.
Native equipment tracking
The only gym management platform with built-in equipment tracking. Log every piece of equipment, automate maintenance schedules, track warranties, monitor usage, and forecast replacement needs. Built by a company that designs and supplies commercial gym equipment.
Built for all gym types, not just boutiques
Whether you run a traditional gym, a CrossFit box, a functional training studio, or a full-service fitness centre, Pulse handles open gym access, class-based programming, personal training, and hybrid models equally well.
Advanced reporting and analytics
Automated revenue forecasting, member behaviour analytics, retention trend analysis, and financial projections give you the strategic data you need without manual spreadsheet work.
Concierge migration, no lock-in
Book a demo and run Pulse alongside Glofox for as long as you need to feel confident. A dedicated onboarding specialist handles the entire migration: a A$990 concierge service, free on annual plans.
New: Sales Pipeline, Messages Inbox, Freeze Engine & Workout Programming
VERVE Pulse now includes a built-in Sales Pipeline to track and convert leads, a Messages Inbox for direct member communication, a Membership Freeze Engine to reduce cancellations, and Workout Programming with live leaderboards. All included — no extra cost.
Step-by-Step Migration Guide
Here is the proven process for moving from Glofox to VERVE Pulse without disrupting your members or operations.
Export your data from Glofox
Log in to your Glofox dashboard and navigate to the Members section. Export your member list as a CSV file including names, emails, phone numbers, and membership details. For comprehensive billing and payment data, you may need to contact Glofox support directly to request a full data export, as some data types are only accessible through their support team. Download all reports and analytics you want to retain.
Book a demo of VERVE Pulse
Book a demo at vervepulse.io/book-a-demo. No lock-in. Your dedicated onboarding specialist contacts you within 24 hours to set up your account, review your Glofox data exports and create a migration plan tailored to your gym's specific setup.
Import your member data
Upload your CSV files to VERVE Pulse using the built-in import tool. The system maps member names, emails, phone numbers, membership types, and billing details automatically. Your onboarding specialist reviews the import for accuracy, resolves any formatting mismatches, and confirms every record is accounted for.
Set up your classes and schedules
Recreate your class schedule in Pulse. Add class types, assign instructors, set time slots, capacity limits, and booking rules. For recurring classes, set up repeat patterns and Pulse generates the full schedule automatically. If you run both class-based and open-gym access, configure both models in one place.
Configure billing and payment processing
Connect your payment processor -- Pulse supports Stripe, Square, and direct debit providers. Set up membership plans with pricing tiers, billing cycles, and any introductory rates. Configure automated payment reminders and failed payment workflows. For members transitioning from Glofox's billing, Pulse provides a self-service link where members can update their payment details.
Test everything with your team
Run VERVE Pulse alongside Glofox for 3-5 days. Have your team process check-ins, book classes, and test the member-facing app. Verify automated notifications are sending properly. Flag any issues to your onboarding specialist for same-day resolution.
Go live and notify your members
Switch your primary operations to Pulse. Send a member notification via email and SMS about the new booking app and any changes. Most members experience no disruption. Cancel your Glofox subscription according to their contract terms.
What Transfers and What Doesn't
A clear breakdown of what moves to VERVE Pulse and what needs fresh setup.
| Data Type | Transfer Status | Notes |
|---|---|---|
| Member profiles | Full transfer | Names, emails, phone numbers, addresses, emergency contacts |
| Membership types | Full transfer | Plan names, pricing, billing frequency |
| Billing history | Partial | Export from Glofox for your records; new billing starts fresh in Pulse |
| Class schedules | Manual setup | Recreated in Pulse during onboarding; typically 1-2 hours |
| Marketing lists | Full transfer | Via CSV export, imported into Pulse marketing tools |
| Historical reports | Export and save | Download from Glofox before cancelling; Pulse starts fresh analytics |
| Access control config | New setup | Door access and check-in rules configured fresh in Pulse |
| Staff accounts | New setup | Create staff profiles with appropriate permission levels |
Migration Timeline
Most Glofox-to-Pulse migrations follow this timeline, with your onboarding specialist managing the process throughout.
This timeline assumes a single-location gym with up to 1,000 members. Larger or multi-location facilities may need an additional 3-5 days. Your onboarding specialist provides a customised schedule.
Frequently Asked Questions
Will I lose any data switching from Glofox?
No. All core member data transfers to VERVE Pulse. Historical reports and analytics should be exported from Glofox before cancelling, as those remain in their system. The Pulse onboarding team walks you through the complete export process so nothing important is missed.
Can I run both Glofox and VERVE Pulse during the transition?
Yes. Because Pulse has no lock-in contracts, this is exactly what most gym owners do. Our team sets it up after your demo, then you run both platforms for 1-2 weeks, using Pulse for new operations while keeping Glofox active as a reference, before switching fully once confident.
How long does migration from Glofox take?
Most migrations complete within 7 days. Export takes 1-2 days, setup and import takes 2-3 days, and testing takes 1-2 days. Your time commitment is minimal -- typically a few hours across the week while the onboarding team handles the rest.
Do you offer migration support?
Concierge migration is A$990, waived on annual plans. A dedicated onboarding specialist guides data export, handles import, configures your account, and supports you through go-live.
What about my existing contract with Glofox?
Check your Glofox contract for cancellation terms and notice periods. You can book your VERVE Pulse demo and begin onboarding while still under contract, test thoroughly, and cancel Glofox once terms allow. Pulse has no lock-in, so starting early carries no risk.
Ready to switch from Glofox?
Book a demo and our team will help you migrate everything. No lock-in, no disruption.
Related Pages
Also see: Switch from Mindbody | Switch from Gymdesk | Switch from Zen Planner | Switch from PushPress | Switch from WellnessLiving