Migration Guide
Complete migration guide -- move your members, billing, and data in 7 days with zero disruption. Free migration support included with every VERVE Pulse account.
WellnessLiving positions itself as an all-in-one fitness business solution with a wide feature set. But many gym owners discover that the platform's complexity, add-on pricing, and steep learning curve create more friction than the features justify.
WellnessLiving packs a large number of features into its platform, but the sheer volume creates a cluttered, unintuitive experience. New users regularly report spending weeks trying to find basic functions buried in nested menus. Staff onboarding takes significantly longer than expected, and many gym owners discover they are only using a small fraction of what they are paying for because the rest is too difficult to set up.
While WellnessLiving advertises competitive base pricing, many features that gym owners consider essential are only available as paid add-ons. FitVID on Demand for virtual content, dedicated apps, premium automation, and advanced marketing tools each carry additional monthly charges. The actual monthly cost can be substantially higher than the advertised plan price once you add the tools needed to run a modern gym.
Gym owners switching from WellnessLiving frequently cite uneven support experiences. Response times can vary significantly, and resolving complex issues sometimes requires multiple contacts. For gym owners who need fast, reliable support to keep operations running smoothly, these inconsistencies become a meaningful operational risk.
WellnessLiving does not offer any form of equipment asset management, maintenance scheduling, warranty tracking, or replacement forecasting. Gym owners with significant equipment investments need separate spreadsheets or third-party tools to manage this critical operational area, adding complexity and cost.
WellnessLiving provides basic reporting and some marketing automation, but lacks modern AI capabilities like churn prediction, AI-powered revenue forecasting, dynamic pricing, intelligent content generation, and an AI business coach. Gym owners who want data-driven decision-making find themselves exporting data to analyse elsewhere.
Switching from WellnessLiving to VERVE Pulse means moving to a platform that is powerful without being complicated, and transparent about what is included.
VERVE Pulse delivers 75+ features through a clean, modern interface designed for busy gym owners. No buried menus, no week-long onboarding. Most users are fully operational within 1-2 days. AI handles the complexity behind the scenes so you can focus on your members.
AI automation, equipment tracking, marketing tools, virtual content hosting, and advanced analytics are all included in every plan. No separate charges for features that should be standard. You get the full platform from $79/month.
Churn prediction, revenue forecasting, AI business coach, automated content generation, dynamic pricing, and lead scoring. All built in. These are not basic automations -- they are intelligent systems that learn from your gym's data and improve over time.
Track every asset, automate maintenance schedules, monitor warranties, and forecast replacements. Built by a commercial gym equipment company that understands what facility operators actually need to manage their equipment investment.
Three clear plans starting at $79/month. No per-member fees. No contracts. No hidden charges. No mandatory add-ons to access core features. 30-day free trial with cancel anytime.
Free onboarding specialist with every account. Fast response times. A support team that understands gym operations because VERVE Fitness has been serving the fitness industry for over a decade.
VERVE Pulse now includes a built-in Sales Pipeline to track and convert leads, a Messages Inbox for direct member communication, a Membership Freeze Engine to reduce cancellations, Workout Programming with live leaderboards, and a Challenge Manager for member engagement. All included — no extra cost.
Here is the proven process for moving from WellnessLiving to VERVE Pulse with zero disruption to your members.
Log in to your WellnessLiving account and navigate to the Reports section. Export your client list as a CSV including names, emails, phone numbers, membership details, and billing records. For attendance history and additional data, use the Report Builder or contact WellnessLiving support to request a comprehensive data export. Download all purchase history, class attendance, and marketing lists before starting the transition.
Create your free account at vervepulse.io. The 30-day trial provides full access to every feature, including the AI tools and equipment tracking. Your onboarding specialist contacts you within 24 hours to review your data exports and build a personalised migration plan.
Upload your CSV files to VERVE Pulse. The import tool maps client names, contact details, membership types, and billing information automatically. Your onboarding specialist reviews the import for accuracy, resolves any data formatting issues, and confirms every record transferred correctly.
Recreate your class schedule in Pulse. Add class types, assign instructors, set time slots and capacity limits. Configure recurring schedules for group classes, personal training, and open gym sessions. Most gyms complete this setup in 1-2 hours.
Connect Stripe, Square, or your preferred payment processor. Set up membership plans with pricing tiers, billing cycles, drop-in rates, and any promotional pricing. Configure automated payment reminders and failed payment recovery workflows. Members update their payment details via a self-service link.
Run VERVE Pulse alongside WellnessLiving for 3-5 days. Have your staff test check-ins, class bookings, member management, and marketing workflows. Verify the member app works smoothly. Confirm billing and notification workflows function correctly before making the full switch.
Switch to VERVE Pulse as your primary platform. Send member notifications about the new booking app and any updated procedures. Most members will appreciate the cleaner, more modern interface. Cancel your WellnessLiving subscription according to their terms.
Here is what moves from WellnessLiving to VERVE Pulse and what requires fresh setup.
| Data Type | Transfer Status | Notes |
|---|---|---|
| Client profiles | Full transfer | Names, emails, phone numbers, addresses, emergency contacts |
| Membership types | Full transfer | Plan names, pricing, billing frequency |
| Billing history | Partial | Export from WellnessLiving; new billing starts in Pulse |
| Class schedules | Manual setup | Recreated in Pulse; typically 1-2 hours |
| Attendance history | Export and save | Download attendance reports from WellnessLiving before cancelling |
| Purchase history | Export and save | Export retail and service purchase records before cancelling |
| Marketing lists | Full transfer | Via CSV into Pulse marketing tools |
| Custom forms and waivers | New setup | Recreated in Pulse with built-in form builder |
Most WellnessLiving-to-Pulse migrations follow this timeline.
Timeline for a single-location gym with up to 1,000 members. Larger or multi-location operations may need an additional 3-5 days.
No. All core client data transfers via CSV. Export historical reports, purchase history, and attendance records from WellnessLiving before cancelling. The Pulse onboarding team walks you through the full export process to ensure nothing is missed.
Yes. The 30-day free trial lets you run both platforms side by side. Most gym owners test Pulse for 1-2 weeks alongside WellnessLiving before making the full switch.
About 7 days. Data export takes 1-2 days, setup takes 2-3 days, and testing takes 1-2 days. Your onboarding specialist handles most of the technical work.
Yes. Free, hands-on migration support with a dedicated onboarding specialist is included with every plan at no extra cost.
Yes. VERVE Pulse is designed for gym owners who want powerful features without the steep learning curve. The interface is modern and intuitive, with AI doing the heavy lifting behind the scenes. Most gym owners are comfortable with the platform within 1-2 days, compared to the weeks of onboarding that WellnessLiving typically requires.
Start your free 30-day trial and our team will help you migrate everything. No risk, no lock-in, no disruption.
Also see: Switch from Mindbody | Switch from Glofox | Switch from Gymdesk | Switch from Zen Planner | Switch from PushPress