Switching gym software feels risky. It's your data, your members' payments, your schedule. Fair. So Pulse migration is a managed, concierge process: our team moves everything for you. Most gyms are live within 48 hours of us receiving your export, with zero downtime.
You never touch a spreadsheet. Our team handles the export, import, and validation from start to finish.
Memberships stay active and schedules carry over. Nothing lapses, nothing double-bills, nothing gets forgotten.
Your old system stays live the whole way through. You only switch it off once Pulse is verified and ready.
Five steps. Most of them are ours to run, not yours.
| Step | Elapsed time | Your time |
|---|---|---|
|
1
Book your migration callMeet your migration contact, agree the plan.
|
Day 0 | 30 min |
|
2
Request your data exportCopy-paste the email template below to your current platform.
|
Day 0 | 5 min |
|
3
We build your gym in PulseMembers, memberships, billing history, class schedules and staff records imported and checked by our team.
|
~48 hours from your export | 0 min |
|
4
Review callYou check everything against your old system.
|
Day 2–3 | 20 min |
|
5
Go liveMembers get the announcement, old platform gets cancelled.
|
Day 3+ | 10 min |
|
✓
Most gyms: live within days.Your time: about an hour.
|
— | ~65 min |
Most of any elapsed delay is waiting for your current platform to hand over your export. Some are quick, some take longer to respond. That part is on them, not us.
You rebuild these in Pulse in minutes with your migration contact. Most owners use the switch to drop the workflows they never actually used.
Concierge migration is a $990 one-off. Choose annual billing and it's waived, and annual gets you 2 months free on the plan itself.
Plans from $199/month +GST. See full pricing →
Send this to your current platform's support team to kick off your export. We'll take it from there.
Two templates, ready to send. Just drop in your gym's name and details.
Pick your current platform for the specifics on what moves across.
Most gyms are live within 48 hours of us receiving your data export from your current platform, with zero downtime for your members while it happens.
About an hour of your time, split across three short calls: book your migration call, request your data export, and a review call before go-live.
No. Member profiles, billing history, class schedules and staff records all come over. Nothing gets left behind.
Nothing, until you send the go-live announcement. Their memberships stay active and their schedule carries over automatically.
Where your current platform supports secure provider-to-provider payment transfer, stored payment details move without members re-entering a card. Where it doesn't, members securely re-enter their card once at their first login, and our team works with you to chase the last few.
$990 for a fully managed concierge migration. It's waived if you're on an annual plan.
No. Our team does the migration. The onboarding wizard guides you through everything else.
Yes. Your old platform stays live until you've checked everything in Pulse against it. You only cancel it after you've gone live.
Book a 30-minute walkthrough, live and tailored to your gym. Month-to-month, no lock-in.
Free, no-obligation demo · Month-to-month · No lock-in