From sign-up to a fully AI-powered gym in 14 days. Here is exactly what happens at each step — and what VERVE handles versus what you handle.
Most gyms are fully operational within 14 days. AI features reach full accuracy after 30–60 days of data. Everything after Day 14 is continuous optimisation — handled mostly by VERVE Pulse automatically.
Setting up VERVE Pulse does not require technical expertise. The platform is built for gym owners, not IT teams. The VERVE onboarding team assists with data migration and initial configuration. You make the decisions — VERVE Pulse does the heavy lifting.
Create your VERVE Pulse account, choose your plan (Starter, Growth, or Pro), and invite your staff. Your 30-day free trial begins immediately — cancel anytime.
Bring your existing members into VERVE Pulse via CSV import or direct migration from your current software. The VERVE team assists with this process to ensure nothing is lost and your member records are clean from day one.
Configure your membership types, pricing, billing schedules, and connect your payment gateway. VERVE Pulse handles recurring billing automatically from this point — including failed payment recovery.
Build your class timetable, assign instructors, set capacities and waitlists, and enable online booking through the member app and web portal. Your members can start booking from the moment this step is complete.
Import your lead contacts, set up email welcome sequences, configure your referral programme, and build your first AI-powered ad campaign. The marketing suite activates immediately and starts working for you from Week 2.
Enable the retention engine, configure alert thresholds, and let VERVE Pulse begin learning your gym's patterns. Churn prediction activates after 30 days of data. Revenue forecasting begins from Week 2 with initial projections.
From Day 14 onwards, VERVE Pulse runs in the background — sending alerts, recovering failed payments, identifying at-risk members, generating marketing content, and producing monthly performance reports. Your job is to review the insights and act on the recommendations.
You do not need everything on Day 1. Here is what is required and when.
The division of responsibility between VERVE Pulse and you as the gym owner.
| Task | VERVE Pulse Handles | You Handle |
|---|---|---|
| Recurring billing and payment collection | Automatically | Review reports |
| Failed payment recovery | Automatically | — |
| Identifying at-risk members | Automatically | Approve interventions |
| Sending churn intervention messages | Automatically | — |
| Generating marketing content (email, ad copy) | AI generates drafts | Review and approve |
| Membership pricing decisions | AI recommends | You decide |
| Monthly performance reports | Auto-generated | Review insights |
| Class scheduling changes | AI suggests demand patterns | You update timetable |
| Equipment maintenance reminders | Automatically | Action the maintenance |
| Hiring and team culture decisions | — | You decide |
Most gyms are fully operational on VERVE Pulse within 14 days. Day 1 covers account creation and staff invites. Days 1–3 cover member data import. Days 2–5 cover billing configuration. Days 3–7 cover class scheduling setup. Week 2 activates marketing and AI features. The VERVE team assists with data migration throughout the process.
VERVE Pulse supports CSV import for member data from any existing platform. The VERVE onboarding team assists with migration from common gym software platforms including Mindbody, Glofox, and EZFacility. Import typically takes 1–3 days depending on data volume and complexity. You review and confirm all data before it goes live.
Basic AI features including marketing automation and billing recovery activate immediately upon setup in Week 2. The churn prediction engine requires 30 days of member behaviour data to activate its machine learning models. Revenue forecasting reaches full accuracy after 30–60 days of data. AI features improve continuously as they learn from your gym's specific patterns.
To get started with VERVE Pulse you need: your current member list (CSV export from existing software or spreadsheet), your membership plan types and pricing, your current class timetable, a payment gateway (Stripe recommended — VERVE assists with setup), and your staff list with roles. You do not need to have all of this on Day 1 — setup is designed to be completed incrementally over 14 days.
VERVE Pulse provides assisted onboarding for all plans. The VERVE team helps with data migration, billing configuration, and initial setup. You retain control over business decisions — pricing, membership types, class schedules, and marketing content. Ongoing management is self-serve through the dashboard, with AI alerts handling most routine monitoring automatically.
Start your 30-day free trial today. Our onboarding team will contact you within 24 hours to begin the setup process.